/ Support, plainly routed. /
Start with the topic that matches your question. This is the public Brooks AI HUB help index for the waitlist era.
Popular help topics
Follow a topic for the current public answer, policy page, or waitlist-era boundary.
Waitlist help
For joining, confirmation, or removal information, use the public waitlist page. Joining is not a promise of app access or a specific launch date.
Services help
Services payment, scope, refund, cancellation, and delivery questions should be handled through the same booking, invoice, or project conversation used for that service. Brooks AI HUB app subscriptions and platform billing are not live during the waitlist era.
Privacy and data
The Privacy page explains what the public waitlist may collect and how separate client-services inquiries are handled.
Terms and policies
The Terms page covers current public-site and waitlist boundaries. It does not create a broader app or subscription contract.
Security and trust
Brooks AI HUB is taking a staged, trust-first approach. Use the public policies for the current waitlist-era information rather than assuming private app features are available.
App support boundaries
The public site does not provide full app support yet. App support will expand as the platform opens in stages; this page does not promise access, saved memory, or managed AI use.
Account help, later
Public account support is not available during the waitlist era. When account access opens, Brooks AI HUB will publish the right support path with the feature.
Billing help, later
Paid Brooks AI HUB subscriptions and platform billing are not live here. Client-service payment expectations are confirmed in the same service conversation.
Service feedback
Service clients may be asked for private project feedback so issues can be understood and addressed. Public reviews, if requested later, should be optional and honest.
Short answers for the public stage
What is Brooks AI HUB?
Brooks AI HUB is a trust-first AI workspace that is opening in stages. The public site currently shares the waitlist, Winter, services, policies, roadmap, and updates.
Is the full app live yet?
No. App access is opening carefully through the waitlist, so public access is not guaranteed and launch timing is not promised here.
What does joining the waitlist mean?
Joining lets you receive Brooks AI HUB waitlist updates and possible staged-access invitations. It does not guarantee app access, early access, or a launch date.
Are paid Brooks AI HUB subscriptions live?
No. The public waitlist site does not offer Brooks AI HUB app subscriptions or billing support at this stage.
Contact and help direction
Start with the page that matches your question: waitlist, services, privacy, terms, roadmap, or updates. A general support inbox, live chat, ticketing system, and customer portal are not published during this stage.